In recent years, brands and businesses have been using chatbots to interact with customers and enhance their engagement. These chatbots are available 24/7 at bay to answer any queries and provide support without any human intervention. Possibilities are high that we might get intimidated by thinking we must know coding to make our chatbot.
But here is the hack!
We all can build a chatbot and you need no coding knowledge here.
"
In this detailed guide, we we will direct you through the process of building your own chatbot without coding, introduce you to the best free tools available, and explain the capabilities of these user-friendly platforms.
Let’s dive into the habits that make it possible, one day at a time, only on The One Liner.Â
All About Low-code and No-code Chatbot!
Low-code chatbot development combines traditional coding for customization with drag-and-drop to skip tedious coding tasks at the beginning. And No-code chatbots are what they sound like- they can be created without any code to build them.
Low-code and No-code chatbot platforms are tailored for users who want to personalize their own chatbot responses without coding. These platforms use visual builders, templates, and pre-built actions, making chatbot development accessible to each individual, regardless of their technical knowledge or skill.
How to Create Your Own Low-Code No-Code Chatbot Free?
Let’s go through the process in clear steps!
1. Select a Free No-Code Chatbot Builder
There are many amazing free chatbot builders, such as Chatling, Chatbase, Google Cloud, Botpress, and Engati, that require no hassle. Here are some laid out for you.
- Chatbase: A basic, feature-rich free tier lets you quickly create and implement chatbots.
- Google Cloud:It offers a basic plan for free. It supports multiple languages and easy integration with popular messaging apps.
- Botpress: It is a free and open-source visual chatbot builder for those wishing to host their solution.
- Chatling: This tool enables you to build AI-powered chatbots without knowing any code by training them on the content of your website or documents
- Engati:Provides a free plan for small projects and enables you to create AI chatbots using a straightforward drag-and-drop interface.
Every platform has pros, so when making your choice, consider your needs, such as features for customer support, AI capabilities, or website integration.
2. Establish Your Chatbot's Purpose
To build your chatbot response, you need to clarify what you want it to do. Below are some common cases that include:
- Customer service: Answer FAQs, resolve queries, and provide assistance.
- Lead generation: Collect and contact information while qualifying leads.
- Website assistance: Guide visitors or customers, recommend products, or assist with navigation.
- Conversational AI: Engage users in natural, AI-driven conversations.
Knowing your goal will help you curate effective conversation flows and choose the right features.
3. Design the Conversation Flow
Most of the no-code chatbot builders use a visual and drag-and-drop interface. Here’s how to get started:
- Plan out the conversation: Use the builder to make a flowchart of probable user questions and bot responses.
- Add decision points: Use buttons, speedy replies, or menus to walk users through different paths..
- Create fallback responses: Ensure your bot can handle unexpected queries gracefully.
- Use templates: Multiple platforms provide pre-designed templates for everyday use cases, making setting up even faster.
For example, with Engati or WotNot, you can use pre-built action blocks to set up greetings, collect user input, and trigger specific action coding.
4. Train Your Chatbot with Knowledge
To make the most out of your chatbot and make it truly helpful, insert relevant information using platforms such as Chatling.
- Import content: Platforms like Chatling permit you to upload your website content, PDFs, or FAQs to train the AI..
- Layout FAQs: Feed your bot with answers to common questions.
- Leverage AI: To understand and answer various queries and issues, brands like Google Cloud use Natural Language Processing (NLP)
This step is essential for customer service or support bots, ensuring users get accurate and helpful answers.
5. Personalize and Brand Your Own Chatbot
Customization is key to user engagement. Most no-code builders let you:
- Change colors and styles: Tailor your chatbot's appearance to your brand's preferences.
- Set a custom avatar and name: Give your bot a friendly, inviting persona.
- Edit welcome messages: Create a warm, engaging introduction for users.
A well-branded chatbot feels like an extension of your business and embeds trust with your audience.
6. Test and Publish Your Chatbot
Check thoroughly and test your chatbot before making it live:
- Preview conversations: Use the platform's testing tools to imitate real interactions.
- Look for errors: Ensure all conversation paths work effectively and responses make sense.
- Gather feedback: Ask colleagues or friends to try the bot and suggest improvements.
Once you’re satisfied, install your chatbot on your website, Facebook Messenger, WhatsApp, or other channels. Most platforms provide simple embed codes or integrations for easy publishing.
Free AI Chatbot Builder No Code
If you want advanced, up-to-date AI features, look for platforms that provide you with free AI chatbot building such as Chatling, Google Cloud and Engati.
Free Website Chatbot Builder No Code
For website integration, you can consider these: Chatbase, Botpress and Tidio
- Chatling: Offers a free widget for easy website embedding.
- Tidio: Another popular no-code chatbot builder with a free plan and website integration.
- Botpress: Open-source and customizable for web use.
Free Customer Service Chatbot Builder No Code
If your main use case is customer support, you can look for Engati, Tidio, and Hubspot
- HubSpot: A free chatbot builder with CRM integration that is ideal for customer service.
- Engati: Offers customer service templates and AI-driven support features.
- Tidio: Provides live chat and chatbot capabilities for customer service.
Frequently Asked Questions.
Q: How long does it take to create a chatbot without coding?
A: Basic chatbots can be built in 10-30 minutes. More complex bots with multiple flows may take a few hours.
Q: Are free chatbot builders really free?
A: Most offer free plans with basic features and usage limits. Paid upgrades are available for advanced features or higher usage.
Q: Can I use these chatbots on my website?
A: Yes, most platforms provide easy website integration via widgets or embed codes.
Q: Do I need any technical skills?
A: No coding is required. Most platforms are designed for complete beginners with intuitive, drag-and-drop interfaces.
Q: Can I build an AI-powered chatbot for free?
A: Yes, platforms like Chatling and Dialogflow offer free AI chatbot building, though advanced features may require a paid plan.
With these tools and steps, you can build, launch, and manage your own chatbot for free, with no coding required!
Final Thoughts
Today, Platforms that help you build a chatbot without coding skills are accessible to everyone. And these affordable platforms will help you make low-code and no-code bots. With these platforms, you can now make, create, customize, and then install the chatbot on any channel you wish within hours. All you need to do is start by defining your goal, selecting the right platform, planning out your conversation flow, and testing thoroughly. As your requirements increase, you can further explore more features that each builder provides and upgrade to your needs.
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